Privacy Policy
Last updated: June 26, 2026
HomeCare Connections LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website and to our text-message (SMS) program.
Information We Collect
- Contact details you provide (name, phone number, email address).
- Messages and requests you send us through our forms.
- For our SMS program: your mobile phone number and your consent record (date/time, the consent language you agreed to, and IP address).
- Basic technical data (e.g., browser type) for security and reliability.
How We Use Your Information
- To respond to inquiries and provide our home-care services.
- To send the text messages you opt into (appointment/interview reminders, account and onboarding notifications, document and service updates, and customer-care messages).
- To operate, secure, and improve our website and services.
- To comply with legal and regulatory obligations.
SMS / Text Messaging Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors who support our services (for example, a messaging provider such as Twilio that delivers our texts) is limited to what is needed to operate the program. All other use-case categories exclude text-message opt-in data and consent; this information is not shared with any third parties for their own marketing.
You can opt out of text messages at any time by replying STOP. Reply HELP for help. Message frequency varies. Message and data rates may apply.
How We Share Information
We do not sell your personal information. We share information only with service providers who help us operate (such as email and SMS delivery, and hosting), as required by law, or to protect our rights and the safety of others. Mobile opt-in data is handled as described in the SMS section above.
Data Security & Retention
We use reasonable administrative, technical, and physical safeguards to protect your information, and we retain it only as long as needed for the purposes above or as required by law.
Your Choices
You may request access to, correction of, or deletion of your information, and you may opt out of texts (reply STOP) or emails at any time. Contact us using the details below.
Contact Us
HomeCare Connections LLC
1800 N Meridian Street, Suite 308, Indianapolis, IN 46202
Phone: (317) 986-6205
Email: support@homecareconnectionsllc.com